Frequently Asked Questions
The compass doesn't seem accurate — is the game broken?
The game uses your device's physical compass. Make sure you have calibrated it: open the Compass app on iOS and follow the on-screen calibration instructions. Metal surfaces, magnetic cases, or nearby electronics can interfere with readings. Try moving away from those if you notice drift.
Location permission was denied — can I still play?
Yes. Without location access the game falls back to a default region. To enable it go to Settings → Privacy & Security → Location Services → Compass Sniper and set it to "While Using the App".
My score didn't appear on the leaderboard.
Scores require an internet connection at the end of a session. Check your connection and try again. If you haven't set a username yet, go to the profile section — a username is required to appear on the leaderboard.
How do I delete my account and data?
Send us an email at viacc@protonmail.com with the subject "Data deletion" and include your in-game username. We will remove your profile and all associated scores within 7 days.
The app crashes or doesn't load properly.
Try force-closing the app and reopening it. If the issue persists, delete and reinstall the app from the App Store. If you continue to experience problems please contact us with your device model and iOS version.
I found a bug or want to suggest a feature.
We'd love to hear from you — send a message to viacc@protonmail.com describing what you experienced or what you'd like to see.
Contact Us
For anything not covered above, reach out directly: